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Issue 1 April 1997 55
Feature Descriptions
The procedure above does the following:
1. When someone calls the hotel, he or she hears ringback for 2 seconds.
2. Announcement 381 plays. This announcement asks the caller to do one
of the following:
■ Press or wait if they want the front desk; if they press or wait
for the timeout, they are routed to the front desk.
■ Press if they want the reservation desk; if they press , they
are routed to extension 105, which is the reservations desk.
■ Press if they know the guest room extension; if they press ,
they are routed to announcement 382, which tells them to dial the
guest room extension.
■ Press if they want to retrieve their voice messages; if they
press , the call is routed to the voice messaging system.
■ Press if they know the department they wish to access (such as
catering); if they press , they are routed to announcement 383,
which gives them a listing of several extensions at the hotel that
they can dial directly.
■ Press to start over again; if they press , the caller hears
announcement 381, which repeats all of the options.
■ If the caller dials anything else, the call is routed to the front desk.
Required Hardware 0
The integrated announcement circuit pack (TN750C) is required for this feature.
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