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VOICE MAIL OPTIONS
Here is a summary of the options you can use
when listening to messages, after the message
has played, and when leaving a message.
FEATURE CODES
ECLIPSE SYSTEM AND VOICE MAIL
POCKET REFERENCE GUIDE
USING VOICE MAIL
To enter your voice mailbox:
1. Dial the voice mail extension number.
2. Press and enter your mailbox number.
3. Enter your password and press .
4. You have the following options:
• Press to listen to new messages.
• Press to leave a message.
• Press to listen to saved messages.
• Press to program personal options
and remote message notification (if
enabled).
• Press for message options (undelete
messages or cancel unheard sent mes-
sages)
Voice mail will guide you through the options
with voice prompts. For your convenience,
the table inside this guide summarizes the
options available when listening to mes-
sages, after the message, and when leaving
a message.
# LISTENING TO MSG AFTER MSG PLAYS LEAVING MSG
1 Back Up Replay the
Message
Replay Your
Message
2 Pause Reply to the
Message
Add to Your
Message
3 Skip Forward Forward a
Copy
Erase and
Re-record
4Lower
Volume
Listen to
Previous Msg
—
5 Play Envelope Play Envelope —
6 Increase
Volume
Listen to Next
Message
—
7 — Save the
Message
—
8 ———
9 — Delete the
Message
Delivery
Options
*
——Cancel
# Skip To End — Send Message
and Exit
CODE FEATURE NAME CODE FEATURE NAME
391 Account Code – All Calls 330 Hookflash
390 Account Code – Optional 324 Hunt Group Remove/Replace
326 ACD Agent Log In 365 Message
327 ACD Agent Log Out 366 Cancel Message You Left
328 ACD Agent Log In/out 368 Cancel Msg On Your Phone
329 ACD Agent Wrap-up Term. 367 Silent Message
375 Agent Help Request 314 Microphone Mute
376 Agent Help Reject 7 Page
361 Automatic Intercom Access 325 Page Remove/Replace
360 Automatic Line Access 397 Program Keys
350 Automatic Line Answer 392 Program Station Password
313 Background Music 6 Queue (Callback) Request
355 Call Forward All Calls 385 Record-A-Call
357 Call Forward If Busy 380 Redial
356 Call Forward If No Answer 305 Reminder Message
358 Call Fwd. If No Answer/Busy 306 Reminder Message Cancel
5 Conference 359 Remote Programming
301 Change Language 4 Reverse Transfer (Call Pick-
up)
394 Default Station 396 Review Keys
307 Directory 377 Ring Intercom Always On/Off
300 Display Time And Date 398 Ring Tone Selection
372 Do-Not-Disturb On/Off 321 Station Monitor
373 Do-Not-Disturb Override 382 Station Speed Dial
395 Feature Key Default 383 Station Speed Dial Program
312 Group Listen 354 System Forward On/Off
319 Handsfree On/Off 381 System Speed Dial
317 Headset On/Off 399 Switch Keymap
336 Hold – Individual 346 Transfer To Hold
335 Hold – System 345 Transfer To Ring
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