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OUTSIDE CALLS
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Eclipse Associate Display and Basic Digital Phone User Guide
Options
Depending on how your system is programmed, you may be able to use one of the
following methods to select an outgoing line, instead of pressing the OUTGOING
key:
— Dial the Outgoing Call feature code (default is 8).
— Press an unlit CALL key.
— Dial a Select Line Group feature code (defaults are 9201-9299 and 93000-
93107).
— Dial the Automatic Route Selection (ARS) feature code (default is 9200).
If the line is busy when you try to call out, you can request a callback when it
becomes available:
— To request a callback (queue on to the line): When you hear busy signals, press
and hang up. When the line is available, your phone rings.
— To cancel the queue request before the callback, press .
When dialing the number, you can do one of the following:
— Use the speed-dial directory. See page 25.
— Use the station speed-dial feature. See page 22.
— Use the system speed-dial feature. See page 23.
— Redial the last number you dialed. See page 24.
Answering Outside Calls
The Basics
— Lift the handset OR press the flashing CALL key.
Options
To pick up (reverse transfer) a call that is ringing or holding at another phone:
— Lift the handset, and dial .
— Dial the extension or hunt group number where the call is ringing or holding.
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