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USING THE VOICE MAIL DIRECTORY
Eclipse Associate Display and Basic Digital Phone User Guide
USING THE VOICE MAIL DIRECTORY
The mailbox and extension number directories can be used any time voice mail asks
you to enter a mailbox number. You use the keypad keys to enter the name. The sys-
tem then plays the closest matching directory name that corresponds to the entry.
• Display Phones: Press the keys to enter the name. The number of times a key is
pressed determines which character is entered, as shown below. When adjoining
characters are under the same key, press the FWD key to advance to the next
character. For example, 5666 FWD 66337777 enters “JONES.”
• Non-Display Phones: Press a single digit on your telephone dial pad for each let-
ter or character entered. For example, keypad key shows ABC, key shows
DEF, etc. To enter “JONES,” you would press . Some characters
are not shown on the keys: for “Q” press , for “Z” press , for punctuation
marks press the key.
If you press at any time while spelling a name, voice mail will play a helpful
prompt instructing you how to enter a name.
To use the directory:
— Dial the voice mail extension number.
— Press for Directory Services.
— Enter the desired name, as described above, then press .
— The selected name is played. Do one of the following:
• To accept the name, press .
• To hear the previous name in the directory, press .
• To hear additional information for the selected name (if allowed), press .
• To hear the next name in the directory, press .
• To spell a different name, press and spell a new name as described above.
• To switch the first/last name sort order, press .
NUMBER OF TIMES KEY IS
PRESSED
KEY12345
1- & ( ) 1
2A B C ' 2
3D E F ! 3
4G H I * 4
5JKL#5
6M N O Ñ 6
7P Q R S 7
8T U V ? 8
9W X Y Z 9
0@ : . , 0
2 3
5 6 6
3
7
7 9
1
0
#
#
#
1
2
3
4
5