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ABOUT VOICE MAIL
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Eclipse Associate Display and Basic Digital Phone User Guide
ABOUT VOICE MAIL
The Eclipse Voice Processing Unit contains a voice mail application that allows call-
ers to send and receive recorded messages from any station or touch-tone telephone.
The telephone system users are assigned “voice mailboxes” that usually have numbers
that match the users’ extension numbers. However, sometimes an “unassociated”
mailbox can be programmed to signal a non-matching extension number when it
receives a message.
When they first reach voice mail, callers hear the voice mail company greeting and
recorded instructions that tell them how to access the voice mailboxes. Once in a
mailbox, they hear the mailbox owner’s personal greeting.
To make it easier to send messages to a group of people, the Voice Mail Administrator
can program “group lists” of mailboxes. These lists can be used by any voice mail
user by entering the group list’s number instead of a mailbox number.
Initializing Your Mailbox
The first time you use your voice mailbox, you must initialize it. Voice mail will
instruct you to:
• Change the default password number to a personal password
• Record a name to identify yourself in the company directory
• Listen to the voice mail introduction
To initialize your mailbox:
— Dial the voice mail extension number, which you can get from your Voice Mail
Administrator. (You hear the main menu.)
— Press to identify yourself as a subscriber.
— Enter your mailbox number and default password. (Your default password is your
mailbox number.)
— If you want a password, enter a new password using digits 0-9 (up to 12 digits).
Then press . Voice mail plays back your password.
If you do not want to use a password, just press .
— Press to accept the entry. (Or, press if you wish to re-enter your pass-
word.) Voice mail prompts you to record your directory name.
— After the tone, record your first and last name. When finished, press .
— Press again to accept the name. (Or, press to replay the name you just
recorded, press to add to your name, or press to erase and re-record it.)
— The unit then plays a prompt that introduces you to the basic voice mail features.
(You can skip this introduction by pressing , if desired.)
For complete instructions on using voice mail, see page 39.
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