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Model 6731i IP Phone User Guide 67
Line Keys and Programmable Keys
Configuring an Automatic Call Distribution (ACD) Key
Use the following procedure to configure ACD on the 6731i IP Phone.
1. Click on Operation->Programmable Keys.
2. Select from "Key 1" through "Key 8". (Keys 5 and 6 can be made configurable only by your
system administrator.)
3. In the "Type" field, select Auto call distribution.
4. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1
through 6.
5. Click to save your changes.
Aastra Web UI
Note: Keys 5 and 6 (SAVE and DELETE keys) can be made configurable ONLY
by your System Administrator.
Note: It is recommended you configure no more than a single ACD
programmable key per IP phone.