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Model 6731i IP Phone User Guide 187
Troubleshooting Solutions
How do I find the IP address of my phone?
Instructions on where to find the IP address of your phone can be found in this guide in the section,
“Finding Your Phone’s IP Address” on page 20.
Why does my phone display the “No Service” message?
The phone displays the “No Service” message if the SIP settings have not been set up correctly.
Contact your System Administrator for more information.
How do I change my user password?
You can change the user password from the IP phone UI or the Aastra Web UI.
1. Press on the phone to enter the Options List.
2. Select User Password and press Enter.
3. Enter the current user password and press Enter.
4. Enter the new user password and press Enter.
5. Re-enter the new user password and press Enter.
A message, "Password Changed" displays on the screen.
1. Click on Operation->User Password.
2. In the "Current Password" field, enter the current user password.
3. In the "New Password" field, enter the new user password.
4. In the "Password Confirm" field, enter the new user password again.
IP Phone UI
Aastra Web UI
Note: By default, the user name is “user” (all lowercase) and the password field
is left blank. If you have forgotten your password, contact your System
Administrator for assistance.
Options
Options