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Model 6731i IP Phone User Guide 137
Managing Calls
You can configure CFWD using the Aastra Web UI at the path,
Basic Settings->Account Configuration, OR you can configure CFWD using the IP Phone UI at
the path, Options->Call Forward.
Using the Aastra Web UI at the path, Operation->Programmable Keys, you can also configure a
CFWD key on the phone to use as a shortcut for accessing the CFWD menu on the phone.
The following describes the behavior for each CFWD mode.
• Account - (default) The account mode allows you to configure CFWD on a per account basis.
Pressing a configured CFWD key applies to the account in focus.
• Phone - The Phone mode allows you to set the same CFWD configuration for all accounts
(All, Busy, and/or No Answer). When you configure the initial account, the phone applies the
configuration to all other accounts. (In the Aastra Web UI, only the account you configured is
enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra
Web UI, if you make changes to that initial account, the changes apply to all accounts on the
phone.
• Custom - The Custom mode allows you to configure CFWD for a specific account or all
accounts. You can configure a specific mode (All, Busy, and/or No Answer) for each account
independently or all accounts. On the 6731i, you can set all accounts to ALL On or ALL Off.
You can enable different CFWD rules/modes independently (for example, you can set different
phone numbers for Busy, All, and NoAns modes and then turn them on/off individually).
The following table describes the key and Message Waiting Indicator (MWI) LEDs when you
enable CFWD on the IP Phone.
Note: If there is only one account configured on the phone, then the mode
setting is ignored and the phone behaves as if the mode was set to “Phone”.
Key LED Behavior
for All Modes
MWI LED Behavior
for All Modes
CFWD key LED RED if CFWD All,
CFWD Busy, or CFWD No Answer
is enabled for the account in focus.
CFWD key LED OFF if any CFWD
mode is disabled.
MWI LED ON if current account in
focus has CFWD ALL enabled.
MWI LED OFF if CFWD All is
disabled.
Note: If you make changes to the configuration for CFWD via the IP Phone UI,
you must refresh the Aastra Web UI screen to see the changes.