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14-32 MAINTENANCE & TROUBLESHOOTING
If you cannot solve the problem
If you have a problem with your machine that you cannot solve with the information provided in
this chapter, contact your local Muratec dealer or call the Muratec Customer Support Center at
(800) 347-3296 (from U. S. only).
CAUTION: If you detect odd sounds, smoke or odor emitting from your machine, unplug it
immediately and contact your local Muratec dealer. Do not attempt to disas-
semble or repair the machine yourself.
IMPORTANT: Attempting to repair the machine yourself may void the limited warranty.
When you contact the Muratec Customer Sup-
port Center, make sure you have the following
information ready;
• Product name: F-560 or F-520 or MFX-2030
or MFX-1430
• Serial number (located on the label located
at the back of the machine)
• Details of the problem
• Steps taken to try to resolve the problem
and the results
Bar code label
DA7 00 123 45 678 9
*
8CA
Close up, the bar code label looks
something like this, but with a
different set of numbers.