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Warranty, Service, & Tech Support MultiVOIP User Guide
524
Limited Warranty
Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from
defects in material or workmanship for a period of two years from the date of
purchase, or if proof of purchase is not provided, two years from date of
shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED OR
IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY
DISCLAIMED. This warranty does not apply to any products which have
been damaged by lightning storms, water, or power surges or which have been
neglected, altered, abused, used for a purpose other than the one for which they
were manufactured, repaired by the customer or any party without MTS’s
written authorization, or used in any manner inconsistent with MTS’s
instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option)
to repair or replacement of any products which prove to be defective within the
warranty period, or, at MTS’s option, issuance of a refund of the purchase
price. Defective products must be returned by Customer to MTS’s factory—
transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND
UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE
PURCHASE PRICE FOR DEFECTIVE PRODUCTS.
Repair Procedures for U.S. and Canadian
Customers
In the event that service is required, products may be shipped, freight prepaid,
to our Mounds View, Minnesota factory:
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
Attn: Repairs, Serial # ________________
A Returned Materials Authorization (RMA) is not required. Return shipping
charges (surface) will be paid by MTS.
Please include, inside the shipping box, a description of the problem, a return
shipping address (it must be a street address, not a P.O. Box number), your
telephone number, and if the product is out of warranty, a check or purchase
order for repair charges.