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Technical Configuration (Digital Voips) MultiVOIP User Guide
180
In each field, enter the values that fit your particular network.
Of the features implemented under Supplementary Services, three are very
closely related: Call Transfer, Call Hold, and Call Waiting. Call Name
Identification is similar but not identical to the premium PSTN feature
commonly known as Caller ID.
Call Transfer. Call Transfer allows one party to re-connect the party with
whom they have been speaking to a third party. The first party is
disconnected when the third party becomes connected. Feature is invoked
by a programmable phone keypad sequence (for example, #7).
Call Hold. Call Hold allows one party to maintain an idle (non-talking)
connection with another party while receiving another call (Call Waiting),
while initiating another call (Call Transfer), or while performing some
other call management function. Invoked by keypad sequence.
Call Waiting. Call Waiting notifies an engaged caller of an incoming call
and allows them to receive a call from a third party while the party with
whom they have been speaking is put on hold. Invoked by keypad
sequence.
Call Name Identification. When enabled for a given voip unit (the ‘home’
voip), this feature gives notice to remote voips involved in calls.
Notification goes to the remote voip administrator, not to individual phone
stations. When the home voip is the caller, a plain English descriptor will
be sent to the remote (callee) voip identifying