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102 | HP Jornada 520 Series User’s Guide
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If you are unable to use infrared to transfer information between Windows-
powered devices, try the following:
•
Transfer only one file, or no more than 25 contact cards, at a time.
•
Position the infrared ports so that they line up and are less than 20 cm
(8 inches) but more than 5 cm (2 inches) apart.
•
Make sure nothing is between the two infrared ports.
•
Adjust the room lighting. Some types of light interfere with infrared
communication. Try moving to a different location or turning off some
lights.
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The following solutions may help if you encounter problems when using a
network card for network connections. Additional troubleshooting information
is available in Connections Help on the device and ActiveSync Help on the
desktop PC.
•
Verify that your NIC is compatible with the HP Jornada 520 Series Pocket
PC.
•
Verify that you have added necessary server information. On the
Start
menu, tap
Settings
. On the
Connections
tab, tap
Network
. Tap your
installed adapter (usually your Ethernet card's name) and enter any
necessary information. Most networks use DHCP, so you should not have
to change these settings unless your network administrator instructs you
to do so.
•
If
Network Connection
is not listed as a connection method in the
ActiveSync
dialog box when starting synchronization, wait a few minutes
and try again. Also, if synchronization does not start right away, the
network is probably busy, and it may take a minute for your device to
connect to the network.
•
Make sure that the proper drivers for your card are installed on the device.
For more information, see the owner’s manual for the network card.
•
Verify with your network administrator that your user name and password
are correct.
•
Verify with your network administrator that the network you are trying to
connect to is available, or try to connect to it from another computer.