100 | HP Jornada 520 Series User’s Guide
Problem
Diagnosis
/Remedy
HP Jornada does not turn
on or display appears to be
off, even though power is
on.
HP Jornada has run out of power.
Charge
the device by connecting to ac power
Backup file created with the
HP backup application on
another HP handheld device
cannot be restored to the
HP Jornada.
Only PIM data can be migrated to HP
Jornada 520 Series Pocket PCs.
Because
the HP Jornada 520 Series Pocket PC uses
a newer operating system, it is
recommended that you restore PIM data
from an older device by using Microsoft
ActiveSync or Microsoft Outlook rather than
HP backup. Synchronize your older HP
handheld device with Microsoft Outlook on
your desktop PC, and then establish a new
partnership to transfer data to your new HP
Jornada.
Difficult to install or run
software from previous HP
handheld on HP Jornada
520 Series.
Software that runs on previous HP handheld
devices may not run on your HP Jornada
520 Series Pocket PC.
Because the HP
Jornada 520 Series Pocket PC uses a
newer operating system, software built for
previous-generation Windows CE for palm-
sized PCs (such as HP Jornada 430/420)
may not run on your HP Jornada 520
Series. Check with the software vendor for
an upgrade or newer version that will run on
the HP Jornada 520 Series.
Inaccurate response to
stylus tap.
The calibration of the touch screen may be
off.
Realign the touch screen by pressing
and holding the On/Off button to open the
Align Screen control panel.
Cannot find or replace main
or backup battery.
The HP Jornada 520 Series is designed with
an integral high-performance rechargeable
Li-ion battery for operation and data
retention. You need only connect to external
power to charge the battery for
uninterrupted usage and data retention.