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Chapter 9 | Troubleshooting | 99
Problem Diagnosis/Remedy
HP Jornada automatically
shuts down/suspends.
Power is too low to run the Pocket PC
.
When a critically low power condition is
encountered, the HP Jornada initiates a
safety shutdown. Connect to ac power and
charge the battery.
–or–
Auto-suspend activated.
To conserve
power, the HP Jornada auto-suspends if it is
idle for 1 minute immediately after power is
turned on. It also auto-suspends if it is
continuously idle for 3 minutes.
–or–
HP Jornada is locked up
. Connect to
external power, and reset your HP Jornada.
(See “Resetting your HP Jornada” in this
chapter.) (Caution: You may lose any
unsaved data when resetting.)
HP Jornada locks up when
running applications, or it
runs slowly.
HP Jornada is locked up
. Connect to ac
power, and reset. (See “Resetting your HP
Jornada” in this chapter.) Note: Check to
ensure that the device is not running low on
power, and avoid running several
applications at the same time. Use HP task
switcher to close applications that are not in
use.
HP Jornada does not turn
on or display appears to be
off, even though power is
on.
The display contrast and brightness are too
low.
Use HP settings to adjust contrast and
brightness for optimal viewing. (Refer to
“Adjusting settings” in chapter 5.)
Use HP settings to choose
Outdoor
in very
bright light and
Low Power
in very dark
conditions. (Refer to “Adjusting settings” in
chapter 5.)
–or–
The device has been reset.
After a reset, the
screen remains blank for approximately 3
seconds after pressing the On/Off button.