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Chapter 2 ( SRS-1050 Voice Features
Page 2-21
Dialing Special Codes Using
One-touch Buttons
The one-touch feature provides
two ways of supplying special
codes such as credit card
numbers, passwords, personal ID
numbers, and voice mail access
codes. You can store a code on
its own one-touch button or you
can include special codes as part
of a single one-touch number.
Storing a Code on a One-
touch Button
You can store a special code on
its own one-touch button just as
you do an ordinary telephone
number. Once you establish an
active call, you can press the one-
touch button to send the special
code. These numbers are sent
using the standard DTMF tones
that these systems normally
require.
Including Codes in a One-
touch Number
You can code both telephone
numbers and one or more special
code numbers on a single one-
touch button, with appropriate
pauses between numbers to allow
for system response. You can
code up to 30 digits, with each
pause character counting as one
digit.
The following example illustrates
the sequence for accessing voice
mail. The SRS-1050 sends the
numbers up to the first pause,
represented by a comma, as an
out-of-band, D-channel call
request. When the call connects,
the digital set waits one second
and then begins sending the
additional numbers as tones on
the B-channel, with a one-second
pause for each comma. In the
example, the digital set sends the
voice mail access code, pauses
for two seconds while the system
switches to voice mail, and then
sends the caller's voice mail
password.
8 2 4 7 6 2 9 , 9 9 , , 2 5 0 2
Calling Number
1st pause (1 second)
Voice mail access
Voice mail
2 second pause
password
Use this feature for any call
requiring multiple number entry.
For example, use the feature to:
• Connect to an alternative
public network using the
access number and then send
the number of the person you
want to call
• Send the sometimes
complicated sequence of
numbers needed to connect to
a private network number
• Navigate your way through a
call answering system that
requires you to respond to a
number of voice menu options