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3.3.5.3 Miscellaneous
All of the following options affect TalkSwitch as a system. Adjust them according to
your needs.
Caller in queue reminder:
When a caller is in queue at an extension already in use, a reminder tone is
played at the extension to let them know they have a caller in their queue. This
option allows you to turn this function off.
Call Back ring return:
You can adjust the number of rings during a Call Back session before TalkSwitch
disengages the Call Back (i.e. hangs up). Depending upon the situation, you may
want to give yourself more time to pick up and accept the Call Back by increasing
the number of rings.
If being used with another PBX
This feature can only work with PBXs that use “flash-hook” as a transfer method. Please
contact your PBX manufacturer for transfer details.
713.0 Configuring TalkSwitch
TS manual 11th ED_CVA_v11_CD_Release.qxd 7/13/2004 3:36 PM Page 71