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60 TalkSwitch User Manual
1. Busy at extension - routing options when all the extensions in the Ring
Group are busy:
Cascade options include forwarding calls to a Local Extension, Remote
Extension, Extension Ring Group, built in Voicemail, Announcement,
Auto Attendant, play busy tone, queue caller or hang up.
2. No answer at ext. - routing options when all the extensions in the Ring
Group do not answer after a specified number of rings:
Cascade options include forwarding calls to a Local Extension, Remote
Extension, Extension Ring Group, Voicemail, Announcement,
Auto Attendant, keep ringing or hang up.
3. Answer at ext. - routing options when any of the extensions in the Ring
Group ‘rejects’ a screened call:
Selecting ‘play caller’s name first’ will prompt callers (when they choose this
Ring Group at the Auto Attendant) to record their name. When you answer
the call at a Ring Group extension, it will announce the caller (by playing
their recording), at which time you can choose to accept the call by pressing
or reroute the call to the Cascade options on this tab by either hanging up
or pressing . Routing options include forwarding calls to a Local exten-
sion, Remote Extension, Extension Ring Group, Voicemail, Announcement,
Auto Attendant or hang up.
3.3.4 Call Back / Call Bridge
Working together, Call Back and Call Bridge act as your personal long distance
operator. Whether you are across town or around the world, you can place calls from
your office telephone or VoIP line(s), accessing your long distance savings plan.
You can make a direct call to TalkSwitch, activate Call Bridge and enter the telephone
number you want to dial. TalkSwitch dials the number from your office telephone or
VoIP lines and connects the two calls together (the call you made to TalkSwitch and
the call TalkSwitch made from your office to the dialed party).
TS manual 11th ED_CVA_v11_CD_Release.qxd 7/13/2004 3:35 PM Page 60