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the lights flash on that unit. The lights will stop flashing when you click ‘finished’ or
5 minutes have elapsed.
2.5.6 Optimizing the system for networked use
TalkSwitch has been designed to operate optimally when in a networked state. Here
are a few items that have been designed for better network use:
Configuration Settings:
All units are ‘cloned’ with identical settings. In the event that a unit has
‘disappeared’ off the network (adapter unplugged, LAN connection disconnected,
LAN failure etc.), the system can still handle the calls, since it retains the
configuration settings of the ‘missing’ unit. In the event an extension or voice
mailbox cannot be reached, the caller will hear the following system prompt:
“The extension you are trying to reach is currently unavailable, please try again
later.”
Outgoing Line Hunt Groups
By default, when 2 or more units are on a LAN, the system tries placing calls out on
the same TalkSwitch unit the call originates from. This avoids using a line across
the LAN on another unit, which helps to minimize the LAN traffic and optimizes the
opportunity for all inbound calls to connect across the LAN if required.
Auto Attendants
There are a total of 9 Auto Attendants that are shared by all units on the LAN. When
an Auto Attendant is recorded on any unit, it is then automatically copied to all
other units on the LAN. This design minimizes LAN traffic and also provides
functionality back-up in case a unit or units have ‘disappeared’ off the network
(adapter unplugged, LAN connection disconnected, LAN failure etc.). In this event,
all units can still answer inbound calls with the same Auto Attendant messages).
Voicemail
All Local Extension and Remote Extension Voicemail data is stored on the unit
where the extensions normally reside. For example, all greetings, directory names
and voicemail messages for extensions 121-128, 221-228 and mailboxes 420-429
are stored on the TalkSwitch with Unit ID 2. If a unit is completely filled with
voicemail messages, new messages will not be stored on other units. The system
will simply not accept anymore messages for mailboxes belonging to that unit. If
you need more memory, TalkSwitch Memory Cards can be purchased from your
reseller. You can also use the Voicemail Memory Manager to view the memory
usage of each TalkSwitch unit and each mailbox.
112.0 Installing TalkSwitch
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