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28 TalkSwitch User Manual
3.3.1.5 VoIP Lines
The TalkSwitch 48-CVA supports 4 VoIP lines per unit. Up to 3 phone numbers can be
assigned to each of the 4 lines so that unique call handling scenarios can be
configured for up to 12 numbers. For example, you might assign a general number
for customers to reach the main Auto Attendant greeting and configure up to 11 other
numbers so that the inbound calls ring straight through to specific extensions in the
office.
In the “Phone numbers” section:
All VoIP Lines are active when the system is first configured. Up to 3 phone numbers
can be assigned to each VoIP line for internal calling. Phone numbers need to be
assigned so that inbound VoIP calls can be handled according to the configuration
parameters set for VoIP lines under the Call Handling section. Phone numbers can
be 3 or more digits in length.
Phone numbers 250-299 have special functionalitiy with TalkSwitch. These numbers
can be directly dialed from any extension or Auto Attendant and will be automatically
routed via VoIP to the destination that has the number assigned to one of its ports.
An administrator should keep track of all phone numbers assigned to each location
to prevent duplicate numbers being assigned to multiple locations. We recommend
that you use these numbers as it will facilitate calling from extensions and the Auto
Attendants.
Networked
TS manual 11th ED_CVA_v11_CD_Release.qxd 7/13/2004 3:34 PM Page 28