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354 Avaya Application Solutions IP Telephony Deployment Guide
Table 64: Detailed network readiness assessment service components
Component Who does this? What does this do?
What are the results?
What happens
with the results?
Network Topology
Report
Customer (may
already be part of
Basic service)
Describes your
network configuration.
Topology report
integrated with all
other Detailed
service
components.
Site Configuration
Survey
Customer (can
already be part of
Basic service)
Data for individual
customer site;
high-level health
check.
Professional
Service (PS)
engineer reviews
data and
recommends
where to deploy
Protocol Analysis
software.
Traffic Injection
Monitoring
Data Collection
Avaya Determines endpoints
(with SNMP agents
installed) for data
collection.
Monitors each network
segment for busy hour
traffic
Data analyzed to
determine the
highest level
phone quality
(starting at
64Kbps) and
working through
lower quality
levels.
Additional tests Avaya Summary of Impact of
Delay
Packet Loss and Jitter
on Quality of Service
on Voice Quality
Summary of Quality
using Avaya’s
Specification for Delay,
Loss, and Jitter
Impact of Quality of
Service on Voice
Quality
Summary of Quality of
Real World Pilot
Summarizes the
entire network
analysis.
Layer 3 Traffic Analysis