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Issue 6 January 2008 349
Network assessment offer
Avaya Communication Solutions and Integration (CSI) supports a portfolio of consulting and
engineering offers to help plan and design:
● IP Telephony
● Data Networking Services
● Network Security Services.
How to contact the CSI
● On the Web — CSI
● E-Mail: bcsius@avaya.com
● Phone: +1 866-282-9266
See the IP Network Readiness Assessment Policy
web page for information about the network
assessment service.
Problems with data networks
Many customer IP infrastructures appear to be stable and perform at an acceptable levels but
have performance and stability issues that create problems for Avaya IP Telephony. While the
customer network appears to be ready for full-duplex IP Telephony, Avaya cannot assure
performance and quality without a Network Assessment.
Avaya network readiness assessment services
The Network Readiness Assessment Services for Avaya IP Telephony consist of 2 phases:
● Basic network readiness assessment service is a high-level LAN/WAN infrastructure
evaluation that determines the suitability of an existing network for IP Telephony.
The Basic Report includes detailed technical information about any problems that are
discovered in the customer infrastructure. It also includes performance predictions based
on network and system administration standards.
If the survey discovers significant network issues, these must be remedied before deploying
any Avaya IP Solution. Customers can resolve the problems independently and follow up
with another Basic Report (at an additional charge) or to move ahead with the Detailed
network readiness assessment service.