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Call processing
154 Avaya Application Solutions IP Telephony Deployment Guide
● Avaya Call Management System Supervisor
● Avaya Basic Call Management System
● Avaya Business Advocate
● Call Center
- Avaya Call Center Basic
- Avaya Call Center Deluxe
- Avaya Call Center Elite
● Call Recording
● CALLMASTER® series digital telephones
● Computer Telephony (ASAI)
● Avaya Visual Vectors
● Avaya IP Agent
● Avaya Network Reporting
● Avaya Virtual Routing
Compact Call Center
The Compact Call Center application includes:
● Basic Call Management
● Reporting Desktop
● Computer Telephony
Messaging
The following messaging systems are supported by Avaya Communication Manager:
● INTUITY™ Messaging Systems
● Aria® Messaging Systems
● Serenade® Messaging Systems
● Modular Messaging®