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Multimedia communications products: MMCX, MMCH,
ESM
555-233-116
214 Issue 4 October 2002
Administer the system
1. Call INADS and notify the representative that the Multimedia Call
Handling (MMCH)? field on page 2 of the customer-options form must be
changed to y.
2. Logoff the terminal and then log back on the terminal to see your changes.
Administer the endpoints
1. Log in and enter add data-next <or a valid extension number>.
2. The data module form appears. On page 1 of the form, enter the Data
Extension: xxxx, Type: 7500, the Name: user’s name (such as
ProShare), and enter y in Multimedia? field.
3. On page 2 of the form, enter n in the XID? field, and enter n in the MIM
Support? field and press
Enter.
Administer one number complex
1. Identify the voice telephone (DCP set) to associate with the data endpoint.
The station record for this voice station must be changed.
2. Type change station station number and press Enter.
3. On screen 1, type the data extension number in the MM Complex Data
Ext: field.
4. On screen 2, type y in the H.320 Conversion? field and press
Enter.
5. Type y in the Multimedia Early Answer field and press
Enter.
Setup and test the MMCH installation
This section provides general setup and testing procedures for the PictureTel,
ProShare, Vistium, and Zydacron multimedia endpoints. Use the documentation
that accompanies the endpoint equipment for more details.