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Issue 4 October 2002 191555-233-116
16
Music-on-hold
The music-on-hold (MOH) feature allows a caller to hear music when that caller is
placed on hold. Depending on the media gateway, music-on-hold can be
provided:
■ through a two-wire TN2183 analog line circuit pack (or equivalent) or
auxiliary trunk circuit pack to a customer-supplied music source on an
MCC1, SCC1, CMC1, or G600 Media Gateway.
■ through a port on an MM711 Analog Media Module to a customer-supplied
music source on a G700 Media Gateway.
For MCC1, SCC1, CMC1, and G600
Media Gateways
Figure 45 shows the connections for music-on-hold, dial dictation, or recorded
announcement features when the music source is Federal Communications
Commission (FCC) registered (or equivalent). Figure 46 shows the connections
when the music source is not FCC-registered (or equivalent).
Local music-on-hold allows one music source. However, if you purchase the
multiple music-on-hold (tenant partitioning) feature, you can have up to 100 music
sources.
NOTE:
Use the following connection instructions when the music source is not
located in the equipment room. If the music source is located in the
equipment room, do not route the connections through the information
outlet.