Route Plan Configuration Requirements 279
This example describes how to create routes on a branch call processor
hosted by region 1. The example uses the following multi-site system:
■ R1a identifies the primary call processor in region 1.
■ R1b identifies the secondary call processor in region 1.
■ R2a identifies the primary call processor in region 2.
■ R2b identifies the secondary call processor in region 2.
■ B1R1 identifies the branch call processor hosted by region 1.
■ B1R1Gw identifies the media gateway at the branch office.
To configure a route from a branch office to its host regional office:
1 Access the server you want to manage, in this case B1R1 (see A
ccessing a
VCX Site through the Central Manager).
The USERS interface is enabled and the Users page appears.
2 Click DIRECTORY.
3 Create three end points.
a Add an end point of the type Redirect Call Processor that points to
R1a.
b Add an end point of the type Redirect Call Processor that points to
R1b.
c Add an end point of the type Gateway that points to B1R1Gw.
You do not need to create end points (or a route) for R2a and R2b.
Region 1 will redirect calls from B1R1 to the correct destination. This
assumes, however, that region 1 has a route and route plan configured
for region 2.
For instructions on adding an end point, see Adding End Points
.
4 Create two routes.
Route1 includes the end points created for R1a and R1b.
Route2 includes the end point created for B1R1Gw.
For instructions on adding routes, see Adding Routes
.
5 Create a pattern for each region a branch user is allowed to call.
A pattern is a dial string prefix that indicates the call destination is inside
or outside of the branch office.
You can consider a prefix as a site ID. A prefix is created as a dial rule and
added to the dial plan in effect for users at a branch or region. If the site
