Filter
Top Products
Configuring Call Park 207
plan in effect must include a dial rule that allows four-digit dial strings
that begin with 4. See C
onfiguring Dial Plans.
By default, a call remains parked for 5 minutes. However, you can adjust
this value. If the call is not answered 5 minutes after it is parked, the user
who parked the call is called back. If the user is not available, the parked
call is forwarded to the user’s call coverage point.
To configure the call park feature:
1 From the Central Manager, select a VCX server (see A
ccessing a VCX Site
through the Central Manager).
The USERS interface is enabled and the Users page appears. This page
lists all the users configured on this server. The menu options for the
USERS interface appear on the left side of the window.
2 Click Call Park.
The Call Park Configuration page appears. See Figure 68
.
Figure 68 Call Park Configuration Page
3 The recommended (and default) Call Park configuration values are shown
in Table 24
.