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168 CHAPTER 6: CONFIGURING TELEPHONE FEATURES FOR A USER
To answer the call, the user enters the Directed Call Pickup feature code
(*455) on any telephone within the group, enters the security code, and
then enters the extension of the ringing phone. This transfers the call to
the user.
5 Click Update.
The feature settings are applied to that user’s phone.
Configuring Remote
Forward Universal
The Remote Forward Universal feature is useful if, for example, a person
A is on vacation and all of person A’s calls must be forwarded to person B.
This feature enables person B to configure Call Forward Universal on the
source phone (person A).
When enabled, the remote (destination) phone’s LED (if available) flashes
for all forwarded calls, and the LCD displays a call forward message.
To configure the Remote Forward Universal feature:
1 Follow the steps in Configuring ToS Phone Features
to access the
Assigned Phone Features page for a user.
2 In the Actions column, click Edit Feature in the Remote Forward Universal
row.
The Remote Forward Universal - Assigned Phones page appears, which
lists any phones currently included in the remote forward universal list.
3 Click Assign Phones.
The Remote Forward Universal - Unassigned Phones page appears.
You can also specify an external phone number by clicking the Assign
External Phones button. Note that “external” in this case means a phone
extension configured on a different call processor within the VCX system,
not an extension external to the VCX network (for example, the PSTN).
4 Check the box preceding one or more phone extensions. The user
specified in the User field at the top of the Remote Forward Universal -
Unassigned Phones page will be able to remotely set call forwarding on
all the selected phones.
5 Click Assign Selected.
A confirmation window appears.
6 Click OK.
The Remote Forward Universal - Assigned Phones page appears.