Filter
Top Products
VCX Configuration Tasks 21
VCX Configuration
Tasks
This section describes the basic tasks you must perform to create users,
assign each user a phone, and enable communication between the
phones. This section assumes that VCX software has been successfully
installed, your network is functioning normally, and that you understand
your VCX system configuration (single-site or multi-site).
Communication in a VCX system is based on the Session Initiation
Protocol (SIP). SIP is used to set up, maintain, and terminate connections
(calls) between end points. These end points are SIP-enabled devices such
as telephones, call processors, and gateways. Basic VCX configuration
consists of identifying and configuring the end points in your VCX
network, and setting up the rules that govern communication between
the end points.
In general, VCX configuration includes the sequence of steps shown in
Table 4
. In a multi-site configuration, these steps must be performed at
each site (regions and branches).
Table 4 VCX Basic Configuration Steps
Step Purpose Reference
1 Access the VCX
Administrator Provisioning
application through a web
browser (Internet Explorer 6.0
or higher).
Enables configuration of your VCX system. Accessing a VCX Site through the
Central Manager
2 Examine the default dial
plans supplied with VCX
software.
Each dial plan includes a set of dial rules. The
dial rules determine the length and allowed
digits a user can dial to make a call. If the
supplied dial plans and dial rules do not meet
your needs, you can modify the existing plans
and rules or create new ones
Configuring Dial Plans
Configuring Dial Rules
3 Create dial string patterns. A pattern defines the sequence of digits a
user dials to call another site, and the
sequence of digits dialed to reach an IP
Messaging voicemail server or Music On Hold
(MOH) server. The voicemail and MOH
numbers are set up through the IP Messaging
Module Administrator Provisioning
application.
Configuring Patterns (USERS)