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124 CHAPTER 4: ADDING VCX TELEPHONES AND ATTENDANT CONSOLES
b The attendant enters the destination extension and presses # to
complete the call.
3 When the called party disconnects, the caller is transferred back to the
attendant, who can activate another serial call transfer to another
extension.
If the calling party reaches the called party’s voice mailbox, the calling
party can press 99 to return to the attendant.
If the calling party disconnects with the called party, the serial calling
session terminates.
Mapping Phone
Extension to an
Attendant Console
To map a telephone extension to an Attendant Console:
1 In the USERS menu, click Attendant Console.
The Attendant Consoles page appears.
2 Click Add Attendant Console.
The Add Attendant Console page appears. See Figure 41
.
Figure 41 Add Attendant Console Page
3 Fill in the fields according to Table 19.
Table 19 Attendant Console Field Description
Field Description
MAC Address Enter the MAC address of the attendant console.
Location Enter a textual description of where the Attendant Console is
located such as a cube, office, or geographic area.