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Before Requesting Help
Problem
While programming or
searching, the unit starts to
ring and stops the
program/search.
The caller’s information is
not displayed.
The display goes to the
standby mode while
viewing the Caller List or
directory.
When a second call is
received on the same line,
the unit does not display
the new caller’s
information.
You cannot redial the last
number dialed.
You cannot have a
conversation using the
headset.
Remedy
•To answer the call, lift the handset, press
(DIGITAL!SP-PHONE) or the line button
whose indicator is flashing quickly. Start
again from the beginning after hanging up.
•Other telephone equipment may be
interfering with your phone. Disconnect it
and try again.
•Other electrical appliances connected to
the same outlet may be interfering with the
Caller ID information.
•Telephone line noise may be affecting the
Caller ID information.
•Do not pause for over 60 seconds while
searching.
•If another call is received on the same line
while;
–
the Automated Attendant System or
Answering System is responding to a call,
or
– a call is placed on hold,
the caller information will not be displayed.
•The line mode selection is incorrect. See
page 54.
•If the last number dialed was more than 32
digits long, the number will not be redialed.
•Access numbers entered after pressing
(TONE) will not be included when redialing.
•Make sure that the headset is plugged into
the headset jack properly (p. 85).
•If “ENTER=Headset” is displayed, press
(ENTER) to switch from the speakerphone
to the headset.