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Chapter 4
Voice Mail System/Automated Attendant System/ Answering System
“Sorry, this line is busy”
“Calling the operator. Please wait a moment”
The Incomplete Call Handling Menu
is announced 3 times;
“To leave a message, press 1.
To call another extension, press 2.”
Call Operator Status
When a caller specifies the operator by pressing (0) and (#), the call is
connected to the operator. If the operator is on another call or does not
answer, a list of options (Incomplete Call Handling Menu) is announced to
guide the caller. The caller can leave a message in the general delivery
mailbox or call an extension.
The operator will also be responsible for answering and handling calls that
have been transferred.
Caller specifies the operator
Busy
Call taken within 5
rings.
Not answered
within 5 rings
Talk
Incomplete Call Handling Status
Records a message.
Calls another extension.
“Please leave a
message at the tone”
*
*If memory is full, 3 beeps sound and “Sorry, there is no space for recording” is
announced. The caller can call an extension following the Incomplete Call
Handling Menu.
1
2