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84 / Forwarding your calls
Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01
Overriding Call Forward
If you call someone who has their calls forwarded to you, your
call rings at that person’s telephone even though they are
forwarding their calls to you.
Changing the automatic Call Forward settings for a
telephone
Call forwarding occurs automatically when a call is not
answered or the line is busy. These automatic options are
changed in programming.
For step-by-step instructions, see “Change where a call goes
when there is no answer” on page 23.
Changing Forward no answer
Forward no answer redirects unanswered calls to another
telephone on your Norstar system.
Line Redirection takes precedence over Forward no answer.
Tip -
If you are one of a group of people who regularly
forward their calls to one another, be aware that it is
possible to set up forward loops where a call is forwarded
from one telephone to another in a circle, and is never
answered anywhere.
Tip -
If the Norstar set is a member of a Hunt Group, the
Call Forward no answer feature is overridden and the
Hunt Group call continues to ring until the hunt time has
expired. For more information on Hunt Groups see
“Programming Hunt Groups” on page 135.
p0881591.book Page 84 Wednesday, August 19, 1998 6:43 PM