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80 / Transferring calls
Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01
2. Use the Page feature ( ) or press PAGE to
announce the retrieval code displayed by your telephone.
Retrieving a parked call
1. Select an internal line. (On the M7100 telephone, pick up
the receiver.)
2. Dial the Call Park retrieval code.
Using Call Park
When you park a call, the system assigns one of 25 codes for
the retrieval of the call. These codes consist of the Call Park
prefix, which may be any digit from 1 to 9, and a two-digit call
number between 01 and 25. For example, if the Call Park
prefix is 1, the first parked call is assigned Call Park retrieval
code 101.
The Norstar system assigns Call Park codes in sequence, from
the lowest to the highest, until all the codes are used. This
round-robin approach means that a greater variety of codes are
used, which makes it easier for a call to reach the right person
when more than one incoming call is parked.
The highest call number (the Call Park prefix followed by 25)
is used only by analog telephones or devices connected to the
system using an analog terminal adapter (ATA) or an Analog
Station Module (ASM). Analog telephones or devices cannot
use the other Call Park codes.
Your installer or customer service representative programs
both the Call Park prefix and the delay before parked calls are
returned to the originating telephone. External calls parked for
longer than the programmed delay are returned to your
telephone.
p0881591.book Page 80 Wednesday, August 19, 1998 6:43 PM