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38 / Answering calls
Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01
Answering any ringing telephone using Group Pickup
Your Norstar system can be divided into nine pickup groups.
If you are a member of a pickup group, you can pick up a call
that is ringing at any telephone in your pickup group.
Press .
Group Pickup cannot be used to retrieve a camped call.
If there is more than one incoming call at a telephone in a
pickup group, a call ringing on an external line is answered
first followed by calls on the prime line and, finally, calls on
internal lines.
Changing a telephone’s pickup group
Telephones can be put into and taken out of pickup groups.
You need the programming template found at the front of this
guide. See “Getting started with Norstar” on page 1 for more
information.
1. Press .
2. Press (the default System Coordinator
password).
3. Press and enter the internal number of the
telephone you want to program.
4. Press twice.
Tip -
A Hunt Group call ringing at a Norstar set DN that
is also a member of a call pickup group can be picked up
by any Norstar set in that call pickup group. For more
information on Hunt Groups see “Programming Hunt
Groups” on page 135.
p0881591.book Page 38 Wednesday, August 19, 1998 6:43 PM