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4630/4630SW IP Telephone Options
Backup/Restore Options
Issue 2.0 December 2003
8-19
Restoring Data from a Backup File 8
Use this procedure to reactivate a backup file following a system failure or
replacement.
1. Select Restore/Download Data... from the Backup/Restore Options and
Preferences screen.
The 4630 attempts to initiate FTP (File Transfer Protocol) to retrieve the
latest backup file from the server. The message “Contacting the FTP
server...” displays. Any one of the following additional messages may
display, as appropriate:
If Then
Connection is made with
the FTP server
The message “FTP server contacted”
displays and file retrieval proceeds.
Following server
connection, the backup file
is retrieved with data in the
proper format
The message “File successfully retrieved.
Select Save to replace current data with
data from retrieved file.” displays.
Select Save.
All previous values are replaced with the
backup file data. The Backup/Restore
Options and Preferences screen
re-displays.
Connection to the FTP
server cannot be made
The message “Cannot connect to the
FTP server. Select Retry or Cancel.”
displays.
Select Retry. If the connection is made,
review the messages in Step 1 and
proceed accordingly.
If the connection still cannot be made, the
server may be down or busy; select
Cancel to return to the Backup/Restore
Options and Preferences screen, and try
the Restore procedure again later.
The backup file is retrieved
but the file’s data is not in
the proper format
The message “Bad data in file.” displays
in dark red.
Contact your System Administrator for
instructions on how to proceed.
The backup file is located,
but access to the file is
denied
The message “Permission to access the
file was denied.” displays.
Contact your System Administrator for
instructions on how to proceed.