Filter
Top Products
Call Log Options
4630/4630SW IP Telephone Options
8-8 Issue 2.0 December 2003
Reviewing/Updating the FTP Server IP Address 8
Automatic archiving occurs only if there is a valid FTP Server IP Address shown
under the FTP Setup... option on the Call Log Options and Preferences screen.
The FTP Server IP Address indicates the proper location for storing archived data.
Messages appearing below the FTP Setup... option indicate not only the status of
an automatic archive, but also to warn you when automatic archiving cannot take
place due to invalid or missing server information. The chart below indicates those
messages (displayed below the FTP Setup option) which require you to provide a
valid value for the FTP Server IP Address or investigate a related problem:
Message Meaning/Required Action
An FTP Server IP Address
must be provided before Call
Log can be automatically
archived.
You cannot access the Automatic Archive:
setting if the FTP Server IP Address is missing.
Select FTP Setup... to review, add or update
the server address. See Setting a User ID,
Password, and other FTP (File Transfer
Protocol) Options later in this chapter for
information. Contact your System
Administrator if you have any questions.
The FTP Server name is not
known. Please check the
FTP Server IP Address.
A system protocol (called DNS) was used to
attempt to locate the correct server address,
but could not do so.
Select FTP Setup... to review, add or update
the server address. See Setting a User ID,
Password, and other FTP (File Transfer
Protocol) Options later in this chapter for
information. Contact your System
Administrator if you have any questions.
The FTP server has denied
access. Please check FTP
Setup parameters.
The server’s directory path may be invalid, or a
User ID/password may be required for access.
Select FTP Setup... to review the FTP settings.
See Setting a User ID, Password, and other
FTP (File Transfer Protocol) Options later in
this chapter for information. Contact your
System Administrator if you have any
questions.
The FTP server was unable
to store the archive file.
Your System Administrator should investigate
this problem. To assist in troubleshooting,
select FTP Setup... to review the FTP settings.
See Setting a User ID, Password, and other
FTP (File Transfer Protocol) Options later in
this chapter for information.