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Locating a Phone Number Using the Directory
Using the Directory Application
5-2 Issue 2.0 December 2003
Ask your System Administrator the appropriate way to locate a person based on
how your directory is structured. For example, ask whether entering a full name
(last name followed by first name, or first name followed by last name), a last
name only, or a partial name will produce optimal search results.
Locating a Phone Number Using the Directory 5
1. To access your Corporate Directory, select the Directory application tab
from any 4630 application screen.
The Query Specification screen displays.
2. In the Name field, type the full or partial name of the person whose number
you wish to locate.
NOTE:
If a Name already has the maximum number of characters (20), the
keyboard is not available. You cannot overwrite the existing Name.
You must first select Clear, or backspace to remove some characters.
3. If you make a mistake while entering the name to be searched, you can
press Clear to remove the entry or use the Backspace key, then repeat
Step 2.
4. Select Search.
The Query Initiation screen displays the name you specified and the
message “Searching.”
NOTE:
To stop the search at any time and return to the Query Specification
screen, select Cancel.
If the search is not successful, the Directory Trouble screen displays
(see the procedure in this chapter titled Resolving Search- or
Directory-Related Problems). If the search is successful, the
Successful Query screen displays.
The telephone waits a few seconds to obtain the search results, then
automatically lists the results in alphabetical order. Only the first 100
entries matching your query are displayed. Scroll buttons display
under the following conditions: If fewer than six entries are returned,
no scroll buttons display; if six entries are returned, scroll buttons
display but are disabled. If more than six entries are returned, scroll
buttons display as appropriate.