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Introduction System Specification
Compact Contact Center Installation & Maintenance
40DHB0002USBG Issue 1 (11/14/2001) Introduction
•
Page 5
System Specification
The Server PC will support up to 5 Clients.
The Operating System on the Server PC can be either Windows 2000
server or Windows NT Server 4.0. All UK Hardware will be shipped with
Windows 2000 server installed.
The Operating System of the Client PCs can be either Windows NT
Workstation 4.0, Windows 95/98 or Windows 2000 Professional.
Computer Systems
Each Server PC and Client PC must meet the minimum requirements as
detailed in this section.
Server PC: (Supporting Max 5 Clients):
−
Pentium II 400MHz or higher, with 1 x 10GByte hard disk
−
Minimum 256 MBytes of RAM
Client PC:
−
Pentium II 133MHz or higher, with >1GByte hard disk
−
Minimum 64Mbytes of RAM
Monitor: 15" (or optional 17") SVGA supporting 800x600
Keyboard: Win NT/95/98/2000 Compatible
Floppy Disk Drive A: 3.5
"
1.44 Mb high density
CD ROM Drive
Backup Device: On Stream 30GB Digital Drive (optional).
Expansion Cards
−
Wallboard Comms Card: Advantech PC-LabCard (Model PCI –
1601A)
−
Network Card: 3Com EtherLink 10/100Mbps PCI Combo (Model No:
3C905B-COMBO)
System Software
Software Version Media type
Windows NT Server Version
4.0
CD ROM
Windows 2000
Server
Latest CD ROM
Windows NT
Workstation
Version
4.0
CD ROM
Windows 95 Latest CD ROM
Windows 98 Latest CD ROM
Windows 2000 Latest CD ROM
Application CD Latest CD ROM. incorporating all related CCC
applications and MSDE database.
Note: Windows 2000 Service Pack 1 may be needed during the setup for
Windows 2000. Please read the This can be downloaded from the Internet at:
http://www.microsoft.com/windows2000/downloads/default.asp.