Filter
Top Products
Index
Compact Contact Center Installation & Maintenance
40DHB0002USBG Issue 1 (11/14/2001) Index
•
Page 47
C
Call Center View............................................................... 3
CCC Applications ........................................................... 20
CCC User Access.............................................................. 3
CCV Alarm Reporter ........................................................ 3
Client PC
PC Name ..................................................................... 26
Client PC Win98
CCC............................................................................. 20
Map Network Drive .............................................. 17, 18
Client PC WinNT
CCC............................................................................. 20
Map Network Drive .............................................. 16, 19
Configuration
Server PC ...................................................................... 9
I
Install
CCC Applications ....................................................... 20
Install Wizard.................................................................. 20
L
Limitations
Above 15 Agents........................................................... 8
Below 15 Agents........................................................... 7
O
Overview
CCC Applications ....................................................... 20
Compact Contact Center ............................................... 4
PC Configuration .......................................................... 9
Server PC Name Change............................................. 23
P
PC Configuration .............................................................. 9
PC Name Change............................................................ 23
PC Wallboards .................................................................. 3
R
Report Designer ................................................................ 3
Report Manager................................................................. 3
S
Server PC
CCC .............................................................................20
PC Name......................................................................23
Server Components......................................................20
Software Applications
Server PC.....................................................................20
Specification
Wallboard Devices.........................................................6
System Specification
Computer Systems .........................................................5
Connecting to the CCC Server.......................................6
Expansion Cards ............................................................5
System Software ............................................................5
T
Telephone System............................................................29
Group Reporting ..........................................................31
Naming Dns.................................................................29
Reporting Voice Manager...........................................32
Requirements ...............................................................29
W
Wallboard 10
Ceiling Mounting.........................................................42
Connection...................................................................43
Installation ...................................................................41
Introduction..................................................................41
Maintenance.................................................................46
Specification ..................................................................6
System Wiring .............................................................45
Wall Mounting.............................................................41
Wallboard 22
Ceiling Mounting.........................................................34
Connection...................................................................38
External Devices..........................................................36
Installation ...................................................................33
Introduction..................................................................33
Maintenance.................................................................37
RS485 Communication................................................40
Specification ..................................................................6
Wall Mounting.............................................................34
Wallboard Manager ...........................................................3
Index