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PC Configuration Server PC Setup – Windows 2000
Compact Contact Center Installation & Maintenance
40DHB0002USBG Issue 1 (11/14/2001) PC Configuration
•
Page 14
Server PC Setup – Windows 2000
1. Windows 2000 Modifications
On a machine with Windows 2000 already installed you need to check the
following:
1 The computer name needs to be ARCHIVERSQL.
2 The network protocol needs to be set to TCP/IP.
3 Ensure that the Regional Options are set to local time [e.g. for UK set it
to English (United Kingdom)].
4 Make sure that the screen display properties have been set to the
following:
•
Desktop area is set to 800 by 600 pixels.
•
Color palette is set to True Color (32 Bit).
5 Install Database Application as detailed in section "4. Install Database
Application" on page 13.
6 Check the Wallboard card jumper settings as given in section "3.
Installation of Wallboard Card." on page 12.
7 Create Shares as described in the section "1.1 Create the C and SDX
Shares" on page10.
2. Guest Accounts
For CCC applications to communicate, the Guest Account on Windows
2000 needs to be enabled. To modify the Guest Account:
1. Click the right mouse button on the My Computer Icon. Select
Manage.
2. Expand the folder Local Users and Groups.
3. Open the Users folder and then double click on Guest.
4. Click on the General Tab. Remove the check by 'Account is disabled'
then click on the Apply button. Click on OK and then close all screens.
3. Event Log Settings
The Event Log settings are altered through the Windows Event Viewer. To
do this:
1. Click the right mouse button on the My Computers Icon. Select
Manage.
2. Expand the Event Viewer folder.
3. Click the right mouse button on Application Log and select properties.
In the Log size section select 'overwrite events as needed'. Click on
Apply and then OK.
4. Click the right mouse button on Security Log and select properties. In
the Log size section select overwrite events as needed. Click on Apply
and then OK.
5. Click the right mouse button on System Log and select properties. In
the Log size section select overwrite events as needed. Click on Apply
and then OK.
6. Close all open windows.