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Automatic Call Distribution
Program 09 – Auto Attendant Prompt/ACD Group Assignments
6-4 Strata DK Programming 5/00
➤ To enter two-digit dialing prompts along with their destination group numbers
1. Enter Program 09. “SELECT” appears on the LCD.
2. Press the desired leading digit. “AUTO ATT DIAL” displays on the LCD.
3. Press
✱ then the +ROG button. The first digit will now be set.
4. Press
6SNU, then press a second digit. “AUTO ATT DIAL” displays on the LCD. Enter .
5. Enter the destination ACD Group number assigned to the two-digit prompt, then press the
+ROG button.
6. To complete more second digit prompt-station entries, repeat Steps 4 and 5.
Notes
● When transmission and DTMF levels are lower than normal or when the digital announcement
voice frequencies match DTMF digital frequencies (talk-off), AA efficiency may be improved
with two-digit dialing options, instead of one-digit dialing options.
● Press button LED 01 to delete data.
● Program 78-61~63 overrides CO line assignments in Program 14-0, which means CO lines
that are assigned to AA and ACD Groups will be routed to the AA.