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System & Station
Program 58 – DK424 Attendant Console Series (Part 1)
Strata DK Programming 5/00 3-139
System & Station
Notes
● EMRG has first priority over the above key assignments.
● See Program 59 for the function of each button.
Program 58-5 – Attendant Console Overflow Destination Assignments
Initialized Default: Blank
Program 58-5 Overview
When the attendant console has been placed in the Overflow mode (via the
2YHUIORZ button), calls
queue to be answered based on the predetermined FIFO or priority basis. If a call remains in queue
for a period longer than the time period set for the Overflow Timer (set in Program 58-1), then the
call will overflow to the destination assigned in this program.
The assigned destination can be either a station, voice mail, auto attendant, or another attendant
console.
● Calls that will overflow include ring transfer, incoming CO /LQH, GLDO“”, and $WWG&DOO
button calls; Transfer Recall (
,Q7UDQV) and +ROG recall will not overflow.
● Overflow recall time is set in Program 58-1.
✱ ✱ ✱ ✱ 6SNU +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG
Processor Type Port Range Processor Type Port Range
DK14 000~009 B1CU 000~055
DK40i 000~027 B2CAU/BU 000~111
RCTUA 000~031 B3CAU/BU 000~191
RCTUBA/BB 000~079 B5CAU/BU 000~335
RCTUC/D 000~239
RCTUE/F 000~335
Enter the overflow destination port number.
SELECT = 5
Console Number (1~4)
Console overflow destination =