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Additional Information
Password problems
I forgot the password, and my CLIE handheld is not locked.
• You can use Security to delete the password, but your CLIE handheld
deletes all entries marked as private. However, if you perform a HotSync
operation before you delete the password, the HotSync process backs up
all entries, whether or not they are marked private. Then, you can follow
these steps to restore your private entries:
1. Use the Palm Desktop for Sony software and the cradle or infrared
communication to synchronize your data.
2. Tap Forgotten Password in Security to remove the password and
delete all private records.
3. Perform a HotSync operation to synchronize your data and restore
the private records by transferring them from your computer to your
CLIE handheld.
I forgot the password and my CLIE handheld is locked.
• If you assign a password and lock your CLIE handheld, you must
perform a hard reset to continue using your CLIE handheld. See “To
perform a hard reset” in the Online Manual on page 252 for more
information.
Memory Stick media problems
I cannot copy/move Data on a Memory Stick media to the CLIE
handheld
• Your CLIE handheld requires at least twice the amount of memory
available as the data you are copying/moving. For example, if you are
copying/moving a 30 KB application, you must have at least 60 KB free.
Even though I inserted the Memory Stick media, the message
“Please insert Memory Stick media” appears.
• Your Memory Stick media is not recognized by your CLIE handheld.
Remove and insert it again.