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User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)
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Answering Calls
When you are not in another call, you can answer a call in three ways:
• Using the handset
• Using the speakerphone
• Using the headset
Note
Your phone distributes incoming calls for lines that have multiple Line Keys evenly
across all Line Keys.
Note
If you don’t want to answer a call, or you want to delay answering a call, do the
following:
• To remove the incoming call window in the center of the touch screen, minimize
it, and place it in the inactive call group (so you can still answer it, if you want),
tap the Ignore soft key.
• To remove the incoming call window and the opportunity to answer the call, tap
the Reject soft key (for private lines), the Silence soft key (for shared lines) or
press the DND key (Do Not Disturb) when your phone rings. The Do Not Disturb
mode stays active until you press the DND key again.
• To forward incoming calls to another phone, tap the Forward soft key (see
Forwarding Calls Dynamically on page 3-33). (If your phone is set up with
shared lines, there is no Forward soft key.)
Note
If you set up your phone with a silent ring, tap the Line Key with the status indicator
that is flashing green, or tap the Answer soft key, to answer the call. If your handset
is off-hook, the call is routed to the handset. If your handset is on-hook, the call is
routed to the speaker.