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User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)
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To answer a call using the headset:
>>
Do one of the following:
— Press .
or
— If Headset Memory Mode is activated, tap the Line Key with the status
indicator that is flashing green, or tap the Answer soft key.
Answering When in Another Call
If you have an active call and an incoming call arrives (on the same or a
different Line Key), the following happens:
• A call waiting tone beeps.
• The status indicator on the Line Key indicator associated with the
incoming call flashes green.
• The call counter for the Line Key associated with the incoming call
increments by one (showing the number of calls associated with the
Line Key, including the incoming call).
• Caller information for the incoming call displays in a window in the center
of the touch screen, and the Line Key associated with the incoming call
glows green. After a certain length of time, the window is minimized and
placed in the inactive call group, and the Line Key associated with the call
glows blue (if there is an active call on another Line Key).
To answer an incoming call when you are in another call:
>>
Tap the Line Key with the status indicator that is flashing green, or tap the
Answer soft key. The original call is automatically placed on hold, and the
incoming call becomes the active call.
Note
A “beep” is the default call waiting tone. Your system administrator can change the
tone to another sound, or make it silent.
Note
If you wait too long, the incoming call window is minimized and placed in the
inactive call group (along the bottom of the touch screen), and the active call
reappears in the window in the center of the touch screen. To answer the incoming
call, tap the Line Key with the status indicator that is flashing green, or tap the
Hold soft key to place the active call on hold, and then tap the Answer soft key.