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User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)
4 - 4
If the Call Recording and Playback feature is available, and you connect a USB
device to the USB port on your phone, you can record active calls (audio
component only) on your phone. Recordings are stored as .wav files on the
USB device. You can record up to four hours in one file. The approximate time
remaining for recording (the free space on the USB device) is shown on the
status bar of the phone screen.
The following figure shows that you have 16.7 hours of free space on your
USB device.
The Record soft key controls recording and is available:
• When there are one or more calls connected to your phone (you may need
to tap the More soft key to see it)
• During an active call
• When calls are on hold
• During a consultative transfer or conference call
The Record soft key is not available:
• When there are no connected calls on your phone
• When you place a new call (to transfer or to conference)
• When the phone prompts you to answer an incoming call
If you put an active call on hold, recording pauses. Recording continues if the
called party puts you on hold. Recording stops if all active calls end, no matter
who ends the calls.