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SD Cards
Issue Possible Cause & Solution
The SD card is not
recognized.
• The SD card is not formatted according to the SD standard.
→ This unit does not support SD cards that are not formatted
according to the SD standard. Format the SD card with this unit,
and then try again (Page 119).
I cannot save to an SD card.
• The SD memory card is not compatible with this unit.
→ Use an SD card that is compatible with this unit (Page 118).
• The SD card is not formatted correctly.
→ Format the SD card (Page 119).
• The SD card is not completely inserted.
→ Remove the SD card, and then reinsert the card, making sure to
insert it completely (Page 119).
• The write-protection switch on the SD is set to the "lock" position.
→ Remove the SD card, set the write-protection switch on the card to
the unlock position, and then reinsert the card (Page 119).
Images saved on the SD card
are not displayed on the
[Gallery] screen.
• The image size is unsupported.
→ For the Phone screen wallpaper, use an image with a resolution of
800 ´ 455 pixels (Page 89).
Music saved on the SD card
is not displayed on the
ringtone selection screen.
• You have not registered the file to the ringtone list in the Music
application.
→ In the Music application, register the music you want to use as a
ringtone to the ringtone list, and then add it as a ringtone in [Melody
for Phone ringtone] (Page 92).
When I install a certificate, the
file names of files on the SD
card are not displayed.
• Change the file name to have 9 characters or more, and then try again.
Thumbnails of images on the
SD card are not displayed, or
different images are
displayed.
• The SD card was not unmounted before it was removed from the unit.
→ Unmount the SD card before removing it (Page 112).
To display the correct thumbnail images, consult your
administrator.
USB Devices
Issue
Possible Cause & Solution
The USB device I connected
does not work.
• You connected a USB device that this unit does not support.
→ This unit supports only standard USB keyboards.
• The maximum number of chained hubs has been exceeded.
→ The maximum number of hubs you may chain together is 2.
The keyboard I connected
does not work.
• The USB keyboard is not connected correctly.
→ Check whether the keyboard is connected correctly (Page 100). If
it is not connected correctly, disconnect it, and then connect it
again.
Document Version 2011-09 Operating Instructions 127
Troubleshooting