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110 For assistance, please visit http://www.panasonic.com/phonehelp
Messages and voice mail
Problem Cause and solution
Remote message
retrieval:
How can I retrieve voice
mail messages from
other locations?
LVoice messages can be retrieved while away from
home or office using a touch tone phone if the
automated attendant system or auto answer system is
active for any of the lines.
To access messages remotely:
– Dial the main phone number.
The unit will be in either Automated Attendant mode
or Auto Answer mode.
LThe password for handset 1 is “1111” by default. See
page 63 for a full explanation of available commands.
Incoming messages:
What is the maximum
message length a caller
can leave?
LThe maximum message length is three minutes. Up to
255 messages can be left in total, including all cordless
handsets, the base unit, and greeting messages.
Transferring calls to voice
mail:
How can I transfer a call
to another person’s
voicemail?
LA call can only be transferred directly to the General
Delivery Mailbox, not to other extensions. You can
however transfer a call to another person’s voice mail
through the General Delivery Mailbox.
LWhen a call is received at the base unit, the operator
must press the F key and replace the base unit
handset. The caller will then hear the greeting assigned
to the line on which he is calling. While the greeting is
playing, the caller can press the extension number
followed by {#}.
LIf the cordless handset answer mode is on, the caller
will hear the personal greeting message at the end of
the second ring, then he/she can leave a message at
the tone.
LIf the cordless handset answer mode is off, the caller
will hear the following message at the end of the fifth
ring: “Sorry, no one is available to answer the call. To
leave a message, press 1. To call another extension,
press 2. To call the operator, press 0”. If the person the
caller wishes to speak to is on another call, the caller
will hear “Sorry, this line is busy. To leave a message,
press 1. To call another extension, press 2. To call the
operator, press 0”.
No beep after greeting
message:
The greeting message is
played but there is no
beep, what is wrong?
LThis happens when the particular line is set to
Automated Attendant mode. It should be set to Auto
Answer mode. See page 71.