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Operator Operation 3-15
Operator
Printing the System Working Report
The system working report contains the following:
• The number of incoming calls and answered calls
• The percentage of answered calls versus all incoming calls
• The number of accesses requested and successful calls
• The percentage of successful calls versus tries
• The average call duration
This report can also be printed out by the manager.
Off-hook.
On-hook.Dial 794. Dial 1 to print
or 0 to clear.
PT / SLT
C.Tone
Print
Clear
1
0
97 4
OR
*****************************************************
*
System working report
*
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[ 1] Date of record
Start : Jan. 1. 1999 11:00’ AM
End : Jan. 1. 1999 7:23’ AM
[ 2] Incoming calls
CO 01 02 03
Incoming calls 44 38 47
Answered calls 39 37 44