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Features 3-69
3 Features
U
Busy tone
An outside line call is made.
The caller reaches the UCD group.
Music on Hold is heard.
Busy
OGM
No
Has the UCD Busy
Waiting Time expired?
Is Intercept Routing employed?
Disconnect.
No
Yes
Disconnect.
Answered.
Disconnect.
The call is not
answered.
What is the
OGM Mode?
*1
*2
*6
C
*10
*11
MODE4
Disconnect.
MODE3 or MODE5
The other
OGM is heard.
The call is sent to
another extension.
Goes to
B
Call
*7
Goes to
A
*3
Is Intercept Routing
employed?
Busy Call
*9
A
B
*4
*5
*10
Answered.
The call is not
answered.
No
Yes
Goes to
C
MODE6
Yes
Disconnect.
Is Intercept Routing
employed?
No
Goes to DISA
Yes
*8
The other
OGM is heard.
Flow chart of possible cases and results for UCD calls
Note: The explanation for *1 through *11 is on the next page.
PSQX1708ZA-05E.QX 99.10.15 10:31 AM Page 69